Skip to content

Car Parking

Car Parking


Five Valleys operates a pay and display car park where the terms and conditions apply 24 hours a day, seven days a week including bank holidays.

Our car park is managed by an Automatic Number Plate Recognition (ANPR) system.

Pay and display machines are located on levels 2, 3, 5, 7, 9 and inside the new glass lift enclosure on the top deck of the car park. Cash and contactless payments are accepted at the pay and display machines. Payment can also be made via the app advertised on site.

You must enter your full registration number into the pay and display machines or the app when purchasing your ticket in order to register with the ANPR system. Failure to do so will result in a Parking Charge Notice.


Parking Charges

• Up to 1 hour: 80p

• Up to 2 hours: £1.40

• Up to 3 hours: £2.10

• Up to 6 hours: £3

• Evening parking 5pm – 12am: 50p

• Overnight parking 5pm – 8am: £1.50


The parking charges along with the terms and conditions apply to all drivers including blue badge holders, 7 days per week (including Bank Holidays).

We use ANPR cameras to monitor this private property and may contact the DVLA to request the Registered Keeper's details in order to send a Parking Charge Notice (PCN). The Five Valleys Management Team are not responsible for issuing any PCN’s. If you do receive a PCN which you feel is unfair you will need to follow the appeal process documented in the PCN you receive from;


Civil Enforcement Ltd, Horton House, Exchange Flags, L2 3PF.

Company No. 05645677.

Tel. 0115 822 5020 



• InstaVolt Charging Points - located on the ground floor of the car park by the car wash and Halfords.

• Usual car parking term and conditions apply whilst using the InstaVolt Charging Points.

• Public toilets and mother and baby changing facilities are available in the main shopping mall next to the indoor market.

• A hand car wash service is also available on the ground floor of the car park from 8:30am-6:30pm.